Privacy Policy

 1. Information We Collect:

Information You Provide

We may collect information that you voluntarily share with us, including:

• Name

• Email address

• Shipping and billing address

• Payment information (processed securely by third‑party providers)

• Messages or inquiries you send us

Information Collected Automatically

When you visit our site, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Cookies or similar tracking technologies

 

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about purchases, updates, or support

• Improve our website and customer experience

• Send marketing emails (only if you opt in)

• Prevent fraud or misuse of our services

 

3. How We Share Your Information

We do not sell your personal information.

 

We may share information with:

• Service providers (e.g., payment processors, shipping carriers, email platforms)

• Legal authorities if required to comply with law or protect our rights

All third‑party partners are expected to handle your data responsibly.

 

4. Cookies & Tracking Technologies

We may use cookies or similar tools to:

• Remember your preferences

• Analyze site traffic

• Improve functionality

You can disable cookies in your browser settings, though some features may not work properly.

 

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, so we cannot guarantee absolute security.

 

6. Your Choices

You may:

• Opt out of marketing emails at any time

• Request access to or deletion of your personal information

• Disable cookies through your browser

To make a request, contact us at: info@twistedmotif.com

 

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from them.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version.

 

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Twisted Motif
Email: info@twistedmotif.com
Mail: PO BOX 152557 Austin, TX 78715

Phone: 512-808-0560

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Disclosure: TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.